Zen Internet Support Forum

Voice over IP (VoIP) is coming with 21CN.  In our area it is scheduled for 2010 and with it comes the unreliability of the Internet.  Imagine your house burning down and getting a message that the service is temporarily unavailable.  Nor will they be able automatically to trace calls as they do now.  The fire engine will be out on a hoax call while the ‘heat is on’.  It all seems like a nightmare scenario but at least you will be able to phone Venezuela like phoning next door.  LOL

 http://electronics.howstuffworks.com/ip-telephony4.htm

Lance,

DONT judge the service or product BEFORE!! you've even have it? What makes you think it will be a heap of junk. BT are investing millions of £ in 21CN. As for VOIP its already available over the current internet infra-structure using something like Sykpe. Your wrong about tracing calls too!! any online activity can be easily traced by numerous methods.

I dont know very much about 21CN yet but from what little BT has said it sounds like it will be a much faster more reliable service. YES! it will bring with it, integrated services such as phone calls, TV, as well as faster braodband.

If you want the facts they are hear if your open minded enough to read them:- http://www.btplc.com/21CN/

Ivan

cyteck:

DONT judge the service or product BEFORE!! you've even have it? What makes you think it will be a heap of junk. BT are investing millions of £ in 21CN. As for VOIP its already available over the current Internet infra-structure using something like Sykpe. Your wrong about tracing calls too!! any online activity can be easily traced by numerous methods.

I don't know very much about 21CN yet but from what little BT has said it sounds like it will be a much faster more reliable service. YES! it will bring with it, integrated services such as phone calls, TV, as well as faster broadband.

If you want the facts they are hear if your open minded enough to read them:- http://www.btplc.com/21CN/

Ivan

 You are right, Ivan.  You don't know much.  I wouldn't be with Zen right now if I trusted BT.  I have sampled their service and so have lots of others and the complaints are endless.  I gave a link to the deficiencies of the VoIP service.  VoIP is okay if you want to phone the world, but not so good if you want the emergency services and the power is off.

 Maybe you would care to study the deficiencies before you comment again.

I wouldn't be with Zen right now if I trusted BT.

You are with BT in the context of the current discussion. Who do you think owns and manages the telephone infrastructure which connects you to Zen? The same people who are constructing 21CN, that's who. They are called BT. Don't confuse them with the ISP of the same name; that's a totally different division of the company, and they have got nothing to do with the installation of 21CN.

Eric

 

Ohh!! dear Lance your doing it again!! making outragous statements, which are non sense & based on utter ignorance.

You should check your facts Lance!! I used to work in the computer industry for many years I have had to deal with BT professionally, as well as being an ordinary domestic phone customer. Yes! indeed BT are very paradoxical, BT are dreadfully slow to communicate with real customers at times thats true. But BT do provide 95% of ALL the UK's telecoms infrastructure, including most of our internet access & have done so for many many years because they have managed to maintain a market monoploy for over 30yrs now.

YES! indeed I know about VOIP I have looked into this technology in some detail, I do think it has its uses for some people in the wider scheme of things.

Lance your just plain wrong mate, Zen as an ISP "ARE" a BT customer themselves & use BT central fat pipes 622Meg for connecting you to the wider internet. Please check your facts before you make such sweeping statements!!

Ivan 

 

Why do you think Zen has participated in the unbundling scheme ?  Although Zen isn't one at our exchange, there are several others who have their own schemes now.

 The Broadband Resource is a good way to find out what is going on.  Those who only believe in themselves have no need to check it out at :

http://www.samknows.com/broadband/dsloperator.php?provider=zen

One can find out about their own exchange at:

http://www.samknows.com/broadband/llu-league.php

 Sam knows best 

 

Lance,

Your NOT telling me anything I dont already know about, & I've known about "Sam Knows" for a long time now. Yes! and I've also known about LLU for about the past 5 years. Why? because F9 PlusNet who I was a customer previously before I moved to Zen were one of the very first ISP's who started to go down the LLU route and it was utterly awefull too. 

**To go down the LLU path costs a lot of money for an ISP.

**LLU often involves a very great steep learning for the ISP.

**Because of the expense involved for the ISP to provide LLU Its not implemented into many BT exchanges, otherwise why do think that Zen only have a very few at present.

****YES! your right but for the costs involved many more ISP's would have gone down the LLU route. NOT because BT are aweful but because the LLU allowes the ISP to complete with BT. As I said before BT have a market monopoly and this IS certainly a problem for other ISP's. BT Yahoo & BT Openworld have a very large slice of the internet access market. LLU allowes other ISP's to claw back some market share. Thats why LLU is done by other ISP's and thats the main reason.

Ivan

Everyone has a mobile phone these days Lance

Rubbish!! NOT Everyone has a mobile phone !!! YAK hate the B**** things.

I never use them.

Ivan

LOL cyteck, poor you

 

des_blat:

Everyone has a mobile phone these days Lance

Unfortunately (for me) I am deaf.  I have tried other people's mobile phones and simply cannot hear them.  Using my hearing aid makes them sound like Morse code.   . . .  - - -  . . .  LOL  

Lance:

des_blat:

Everyone has a mobile phone these days Lance

Unfortunately (for me) I am deaf.  I have tried other people's mobile phones and simply cannot hear them.  Using my hearing aid makes them sound like Morse code.   . . .  - - -  . . .  LOL  

Are you in distress Lance?  

---

Ken

Zen Active 8000

By the time a family pays off the mortgage for a home in the suburbs, the home isn't home,and the suburbs aren't suburbs.

Ken Odlum:

Lance:

des_blat:

Everyone has a mobile phone these days Lance

Unfortunately (for me) I am deaf.  I have tried other people's mobile phones and simply cannot hear them.  Using my hearing aid makes them sound like Morse code.   . . .  - - -  . . .  LOL  

Are you in distress Lance?  

Perhaps you would prefer - . - .    - - . -    - . .   LOL

No! Ken perhaps Lance text's?

Ivan

 

cyteck:

No! Ken perhaps Lance text's?

Ivan

TEXT:  That's right. The distress call. CQD. Tell whoever responds that we are
going down by the head and need immediate assistance.