Zen Internet Support Forum

Like many of us I am on holiday at the moment but manged to get wireless access.  Last week my webmail was working OK, even if rather slow (zen13154).  Today I got back into wireless range again but all I get is the mail messages I last saw plus loads of No Subject messages dated today.  I wanted to deal with anything urgent and remove some rubbish.

 

I am very worried about this.  Does this mean that my ordinary mail is goosed?  Why does the webmail not work (when hotmail works just fine)?

 

Sorry to put this on the forum but there is not point in mailing support as the response will go to my email address which I can't currently access.

Does anyone else have such problems? 

Replying to my own mail, after some time I reaccessed the webmail and it seems to be OK now.  But I am still worried that the webmail service both shows such a misleading response and is very slow to access.  Any comments?

This is irritating.  After pruning my webmail, sorting by subject and checking the spam then deleting it, I am back to the No Subject malarky again! 

 

I fully expect this to change when I reload the page but God knows how long this will take.

 

This system is pretty unusable as it is.   What is happening?

It appears that the first access for my webmail always returns a No Subject for the Inbox or an empty message if I am trying to read a message.  It requires at least one refresh to get either the Inbox or the message itself.  Each access takes many minutes - I do have rather a large Inbox at the moment (1900 messages) as I have switched off my home mail collection.

 

This really isn't good enough.  I don't know why - does Zen use maildir format and parse the massive file each time or is there some other problem between the actual mail and the IMAP service?

 

In all other aspect, Zen scores very highly - 9 or 10 out of 10 and I have been with Zen for about 10 years in one form or another. 

 

In this aspect I am afraid the score is about 1 out of 10 and for that reason webmail needs very urgent attention.

 

Please act.

 

All these Explorer-based mail clients suffer from poor performance and reliability.

When I go away on holiday (or anywhere far from broadband) I access my mail with a freeware mail client called Popcorn. You can download it here http://www.ultrafunk.com/products/popcorn/.

It is tiny at 250kb, and will fit easily on a floppy, pen drive, CD etc. It uses POP3 and works well even over a dial-up line. More details here http://www.ultrafunk.com/products/popcorn/popreadme.txt

I never travel without it!

I managed to download Popcorn and it looks quite good but I want to ensure that the mail is left on the server so I can pick it up later on my main system.  And anyway my laptop is better on Kubuntu...

Anyway I can't connect because I am not on a Zen line!  An error is reported anyway.  And Zen don't yet support SSL mail (POPS etc). 

 
So for security reasons we are really left with slowebmail.

 



 

Hello John

When I use Popcorn it does leave the mail on the server, which has been read; unless I choose to delete it.

I am surprised you got an error because I have often used it over a dialup line - definitely NOT while on broadband to Zen. I had no probs connecting to my Zen mail via POP3.

If you want I can send you a copy of my INI file which indicates how you configure the mail account.