Hello,
No.1 Just wondering a) are you on ADSL1 (up to 8megs BT DSL MAX) or have you been regraded to 21CN ADSL2+ ?
No.2 Which phone exchange are you connected too locally?
No.3 Do you know your connections line length?
**When interleaving is turned on "enabled" your line is fully stabilized & controlled by the BT automated line management system (ALMS). If interleaving is turned off (disabled) then stability cannot be guaranteed but this often does seem to increase through put or perceived performance (faster downloads). But the line is more prone to drops or re-sync from what I have understood technically.
**Ping times & latency numbers could be related to your connections (routers) MTU values and so therefore I would certainly carefully check these first before jumping to some other cause of the problem. SEE: http://www.kitz.co.uk for how to adjust the MTU values to get the best results, there is a very nice tutorial on this topic. I found it invaluable.
Ivan