Zen Internet Support Forum

I want to start using the webmail facility more, but was suprised to see only one folder called inbox ~
Any chance of improving this somewhat to contain additional customisable folders?

 

We intend to replace the webmail client with a new shiner one that will support adding folders. A replacement webmail client is currently being looked into by our core department.

---

Kindest regards,

James Sweet
http://www.zen.co.uk

I DO like the Horde product...

---

The box said "needs Windows 2000 or better" so I installed Fedora Core 6

We have horde on the cPanel email accounts, it is mighty nice indeed

---

David Nelson
Team Leader
Business Support Unit
Zen Internet

i just want forwarding, so i never have to leave gmail :)

It might be niice, but it aint no use to use if we can't use it. C'mon guys, give us a decent webmail account

 

David Nelson:

We have horde on the cPanel email accounts, it is mighty nice indeed

I'd happily take the current version, though 10 times faster.

I've tried the speed on several computers, home (8Mb) and work (OC-3) on several different OSs and computers.  Access to the inbox appears to take ~20-30 secs, irrelevant of how much mail the inbox holds.  Subsequent actions (view email etc.) appear to take approx. 10+ seconds.  Friends with Zen also report the same issue.

I know the interface is a little lacking at the moment - but hey, it *is* useable.  (Though I only have a couple of hundred emails at any one time).

Personally, I'd go for speed over UI any day.  Is it just a matter of chucking faster/more servers at the system, or is the code that runs it a bit slow (presumably running security checks or suchlike)?

Best,

Jez

 

Well, this is quite a wait for any upgrade. I have been a Zen customer since 2005 for broadband, but only now have moved my email from a university system. I am pretty surprised that Zen, a premium service provider, still hasn't addressed a very poor webmail system. I mean, no sent items folder if you need to send an email?. No choice of identities? these are pretty basic! Webmail is a pretty useful item for many people like myself who have to travel alot.

Hey ho!

Paul

 

Showing my ignorance there, sorry. For a copy of any email I send I can cc myself.