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What to do when you can't get MAX DSL

  •  17-09-2007, 1:39 PM

    What to do when you can't get MAX DSL

    I live in MK and was on the BT long reach trial as we were so far away from the exchange.  Eventually we were able to get 512k and I was happy to be able to use Zen again for broadband after a few hideous weeks on dialup.
     
    Now – the latest tests show that we can get up to 1mb.  Does anyone know of an ISP that can offer a 1mb service?  All we have been told by Zen is that we can move onto "up to 8mb" MAX DSL – but BT engineers tell us that it’s likely that we would end up with a slower speed than our current 512k and it would not be considered a fault because of the upper and lower limits set for acceptable MAX DSL performance from the line tests.  
     
    Several friends in the Milton Keynes area are suffering the same problem and I can’t help but think ISP’s are missing out here – if they can run a test on a users line and see that 1mb is the max they can have – why not offer them that service instead of enticing them onto MAX with all the inevitable pain and suffering that is going to bring?  I also don’t think that offering me the choice of a fixed line office product for £70 a month is the best solution either.
     
    Anyone got any ideas at all?  Paying £25 a month for 512k hurts in this day and age Tongue Tied

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