Broadband Account Usage Checkers

Re: Usage checker propblems

aires69uk — Thu, 01 Oct 2009 09:23:10 GMT

Many thanks David, works a charm.

Re: Usage checker propblems

David Nelson — Wed, 30 Sep 2009 14:32:41 GMT

The new version is still waiting for Mozilla to authorise. You can access it in the "older versions" section marked as experimental.

https://addons.mozilla.org/en-US/firefox/addons/versions/5840

Version 1.1.5 is the one you're looking for.

Re: Usage checker propblems

aires69uk — Wed, 30 Sep 2009 14:19:58 GMT

Just got a heads up this afternoon (on the QT) that completion of trials for the roll out of 20mbps has now been pushed back to the end of Autumn, but "it's not far off around the corner".

However, it's now 20 days since the revised Zen Usage Viewer was submitted to Mozilla, so where is it - what's the progress on this, can we have an update please?

Re: Usage checker propblems

David Nelson — Thu, 10 Sep 2009 08:23:19 GMT

Yes, the migration has already started but it's phased and will take some time to complete.

The updated usage checker was made available for download this morning.

The firefox plugin is still waiting for approval from Mozilla but will be available soon and should auto-update.

Re: Usage checker propblems

TomC — Wed, 09 Sep 2009 20:05:50 GMT

So, existing customer migration is fairly imminent then ? Can't wait !

Re: Usage checker propblems

David Nelson — Wed, 09 Sep 2009 15:54:42 GMT

The errors are a result of migration onto the WBC network in preparation for the new 20meg services, it will be fixed in a new version due soon. In the mean time you can still view your usage via the customer portal.

Usage checker propblems

MattWeth — Wed, 09 Sep 2009 07:03:52 GMT

Hi All,

My Firefox usage checker extension has been failing with the following error (Firefox 3.5.3, Win XP):

'11' is not a valid value for Zen.Configuration.Enumerations.enumBroadbandConnectionTypes.

Anyone know why this is happening?