Hi, I've currently got an open query with Technical Support and bearing in mind Phil's comments about not using the forum to short cut this process I'm not looking to rock the boat as it were.  What I would like is for anyone with more experience than I to provide a second opinion if possible. I'm currently on a fixed speed 512 service, and ...

I spoke with Netgear and they are going to look into the Firewall issue. I don't know if there will be a new release or not, but I will keep you posted on any news that comes back from them. 

Reading several posts re distances from exchanges etc, I notice a lot of people who live 2-3km away are getting much faster d/l speeds than me.  I shall post my router details and if anyone can point out why I only get 3Meg despite living <1km away it would be appreciated Noise margin down 12.9 up 21 Attenuation  down 10.0 up ...