Zen Internet Support Forum

The least painful way to migrate from Joomla 1.0.x to 1.5 is to setup a totally new website and just copy and paste content. (okay, I admit, I don't have much content on the site I admin so this will be relatively easy.)  But, my question is. We have a Bronze account, and there is one spare MySQL database. Does this mean that in Fantastico I ...

Hi TonyI wouldn't use any browser for my FTP, personally. Try Filezilla - it's free and good. David   

Have you any problems with uploading templates or extensions? I get an error on my Joomla 1.5 Fantastico install when I try to do so: JFolder::create: Path not in open_basedir paths. I am endeavouring to resolve this with Support (by email).   David Ryedale

Hi Phil  The problem with RSS is that you get all feeds. There is no way of disaggregating the content to make it specific to the end user's individual server, as far as I can see.  Could you please review matters and come up with a more targeted solution that your customers want, rather than what you want to deliver? Have you surveyed ...

Dear Zen  As a long admirer and user of Zen's services I think it time you reviewed your service alerts process. The problems of last weekend were anticipated and it would be much better if we could put a message on our websites to alert our users or email our sites' members in anticipation of a major outage. That would mean that you send ...

For reference: It looks as though one is stuck with having the files in the public_html folder. I sorted the access thing by using the 'Directory Protection' feature in the 'Site Management' menu to restrict the permissions on the folder to just the appropriate user. Pat  

Hello, I have a Bronze Linux hosting package. I want to set up a folder of files that selected folk can log into and fetch, but the great unwashed cannot. Using cPanel, I can creat a new FTP account (penguinfiles, say) and it creates a corresponding subfolder in public_html with all the login and password protection. BUT I find it can also be ...

Is it possible to change MX records for a domain hosted with Zen on a CPanel account? I can't see anything in CPanel or in the knowledge base. Thanks.

Hi,  I'm moving an existing site to an addon domain of my new zen server space. I've managed to set up the site and ftp, and log in and upload the site files to the new space. I've logged into my existing domain name host to change the DNS setting to go to Zen, however I can't see anywhere on my Cpanel controls that tell me what the ...