Hi, I've currently got an open query with Technical Support and bearing in mind Phil's comments about not using the forum to short cut this process I'm not looking to rock the boat as it were.  What I would like is for anyone with more experience than I to provide a second opinion if possible. I'm currently on a fixed speed 512 service, and ...

Hi, Up until about 6 weeks ago my connection (since May 2006) had been great. Things started to go wrong with the router dropping sync overnight and needing to be reset manually so I attacked the house wiring and removed the bell wire and a spur helpfully added by ntl: (before I got ADSL and moved to BT) and my sync went up by another 512 and ...

Speed issues can be caused by a number of factors including:   Equipment failure/fault at your premises. Third-party software using the upstream and/or downstream capacity of your ADSL connection (includes p2p, viruses or Internet applications). BT Exchange contention. Contention on the BT Central pipes which present your ...