Zen Internet Support Forum

Hi, I've currently got an open query with Technical Support and bearing in mind Phil's comments about not using the forum to short cut this process I'm not looking to rock the boat as it were.  What I would like is for anyone with more experience than I to provide a second opinion if possible. I'm currently on a fixed speed 512 service, and ...

Hi, Up until about 6 weeks ago my connection (since May 2006) had been great. Things started to go wrong with the router dropping sync overnight and needing to be reset manually so I attacked the house wiring and removed the bell wire and a spur helpfully added by ntl: (before I got ADSL and moved to BT) and my sync went up by another 512 and ...

Hi,   I had this line setup with Zen about 3 weeks ago and had an old US Robotics ADSL2 router just to get the line trained before moving in. This seemed to be 5.6 to 5.6 d/s whenever I was around to check it. Upon first moving in, I did notice it drop synch a few times and disconnect me playing WoW, but didnt think too much of it coming ...

I spoke with Netgear and they are going to look into the Firewall issue. I don't know if there will be a new release or not, but I will keep you posted on any news that comes back from them. 

Reading several posts re distances from exchanges etc, I notice a lot of people who live 2-3km away are getting much faster d/l speeds than me.  I shall post my router details and if anyone can point out why I only get 3Meg despite living <1km away it would be appreciated Noise margin down 12.9 up 21 Attenuation  down 10.0 up ...