Zen Internet Support Forum

I have two zen mailboxes and an old OneTel box. All routed to mac 'mail' app.   All are sent by the zen addresses but all replies cone back through the Onetel server which I'm trying to wean away from.  Tech. help assure me my POP and SMTP settings are set correctly but whatever I do all replies come through Onetel.   Any suggestions

Have you always used Macs, or have you migrated from PCs, like myself?

The reason I ask is it's a long shot (and as I don't have a PC to hand ATM, I can't check) but doesn't Outlook Express et al also provide a 'Reply' address field that's incorporated into a message header? If this is set it may go some way to explaining your problem...

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Fred

Thanks for the reply.  I've always used them. far superior  Have solved the mail issue now thanks I didn't realise that when the were placed over to Mail they are

For reference powerful, imagine that the POP mail server is like a post office, we generally hold your mail until you come and collect it from using mail.app

(POP stands for Post Office Protocol)

powerful:

Thanks for the reply. I've always used them. far superior Have solved the mail issue now thanks I didn't realise that when the were placed over to Mail they are

deleted ffom tha Zen server

This behaviour can be changed. Look under the mailbox "Advanced" tab in preferences.

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Fred

Fred Which tab in preferences do you mean  ?

Hi

The setting you're looking for is in  Mail -> Preferences -> Accounts -> Advanced

 This allows you to leave mail on the server.  However, we recommend against doing this for any length of time - as the mailbox is not designed as a permanent store for your e-mail.  Perhaps delete from the server after a week or month... that would typically give you time to download on more than one machine if that is what you require.

regards,

Phil 

p.s. I'm using Mail 3.0 on Leopard - but I'm pretty sure Apple haven't moved the setting... ;) 

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Phil Long
Technical Support Manager - Zen Internet Ltd.

powerful:

Fred Which tab in preferences do you mean ?

Look under Preferences->Accounts->Advanced and you ought to see "Remove copy from server after retrieving message" with the default setting of 'After one day'. Other settings are 'Right away','After one week' and 'After one month'.

I've upgraded to Leopard so am referring to Mail 3.00.

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Fred

Thanks Phil   I assumed there was a preferences window i didn't know about on