Zen Internet Support Forum

Having worked in tech support for a long time i know it can be a thankless job with alot of stress.

that being said i just wanted to say a huge thanks to Rick from zen tech support for going above and beyond what any end user could possibly expect. He deserves a pay rise and a beer from his manager. he helped me identify the problem and where to go next to get it resolved, all in all a huge thumbs up.

 

Keep up the good work

 

the happyest zen customer

 

Wyntrblue 

Thanks for the praise, always appreciated - I've pointed Rick to this thread (and his manager to arrange that beer )

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Kindest regards,

James Sweet
http://www.zen.co.uk

Never seen a Virtual Beer what does one look like?? Cheers !!

Ivan 

Heineken ? It's virtually beer.

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Jerry Nicholls
Principal Systems Engineer
perl -e '$_=q(print "perl -e \x27\$_=q($_);eval\x27\n");eval'

Heine Ken who's he??

Ivan

Thank you for your feedback :)

James pointed me towards this thread; as Rick's team leader, I'll get that pint sorted :)

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Paul Simpson
ZeN Technical Support Team Leader