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Problem with hosting and IE6?

Last post 14-01-2008, 9:02 AM by David Nelson. 1 replies.
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  •  11-01-2008, 10:29 AM 29431

    Problem with hosting and IE6?

    Following the deployment of our website to your servers we have noticed that there is an IE6 specific issue that causes the website to display inaccurately when retrieved from the live hosting.  It should be noted that this issue can only be replicated on the Zen servers – when using our internal servers the issue is not present.

    In case the error itself was related to AJAX a workaround was implemented that forward IE6 and below browsers to their own implementation of the site that is not AJAX enabled.  Despite this workaround the issue is still present.  The following screenshots provide examples of the way the website displays in IE7 from the Zen servers, in IE6 from the Zen servers and finally in IE6 from our own servers.  Note that the IE6 version on your servers is displaying the workaround, non-ajax page (demonstrated by viewing the source) as are our own servers.

    If Javascript debugging is enabled on IE7 the page throws two javascript errors which it does not throw when implemented on our own servers.  Debugging these Javascript errors using Visual Studio 2008 shows that the break point occurs at line 5959 of the attached MicrosoftAjax.js file (named ZenServerMicrosoftAjax.js).

    Our own servers are running IIS6 on Windows Server 2003 standard edition SP2 with AJAX extension v1.0.61025 installed.

     IE7 on Zen servers

     IE6 on Zen servers (where View Source demonstrats that you are viewing the non-ajax IECompat attempted workaround to the display issue).

     IE6 on our servers

    CTILABS.shared.hosting.zen.co.uk is the hosted account.


     

  •  14-01-2008, 9:02 AM 29448 in reply to 29431

    Re: Problem with hosting and IE6?

    Can you please forward your issue into support@zen.co.uk with as much detail as you can and this will get investigated. The support forums are not actively monitored by support staff as it is meant for community support only.

    David Nelson
    Team Leader
    Business Support Unit
    Zen Internet
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