I have had Zen office max for about 2'ish months now and I just wanna say Zen, you are magic.
I have been with a good few other isp's who offered so called "office" products and my latest was BT Business, it was ok to start with but then they capped me at 20kb between 6pm to 1am and my router would reboot about 3 or 4 times a day and numerous times in the early hours.
Since my move to zen I get the same 8128 down and a slightly better 832 upload, so my line is maxed out and my router has not lost sync once, why all the other isp's couldnt do that is unbelievable, the only time my router has re-synced is because I have made it do it.
All I can say is I am VERY happy with the quality and stability of my line and for that Zen, you have my thanks.
Some people have called me stupid for paying close on £100 a month for 8mbit, but they just dont understand what a magic feeling it is to know that my line is as stable as it is ever going to be and I can use the inet at fullspeed anytime of the day without any problems, Great Peace of Mind, especially since I use the net 10+ hours aday and need to have a stable line and next to zero downtime.
Once again, Great Service, although I havent needed to contact Tech support yet so I dont know what thats like, but I have read good things about it, so if its anything like my actual internet connection then I know I wont have anything to worry about.
Usenet could be better, but I hear it been fixed, but I dont use it now so no biggie.
Cheers for the best 2 Months of faultless Broadband I have ever had.
No need to reply, just thought I would post and show my appreciation for a magic service, something which I have never ever done before for any ISP.